Support Services - Technical Support

Support Services - Technical Support

By phone or on-site, our experts deliver solutions when you need them most.

Contact Support

As manufacturers face increased production demands and tighter deadlines, Makino is there to help with highly trained technical specialists available 24-hours a day, seven days a week. In the majority of cases, our experienced personnel resolve questions over the phone, with little downtime. If necessary, we will dispatch one of our highly trained, expert Field Service Engineers (FSEs) to your shop. 
 

Technical Phone Support:
1-(888)-Makino4 (625-4664)

[email protected]

Contact Technical Support
 Contact Support

Schedule Support

Set-up an on-site visit from our regional Field Service Engineers. Our Field Service Engineers arrive fully equipped to handle a wide variety of problems, minimizing delays and speeding your machine back into operation.

Service Support:
1-(888)-Makino4 (625-4664)

[email protected]

Contact Us
Schedule Support

ProVis Support

You have deadlines that can’t afford machine downtime. At no cost to its Pro5 control customers, Makino offers ProVis Remote Diagnostics (RD) technology to ensure maximum uptime.

Compatible with Makino Professional 5 (Pro 5) and Professional 6 (Pro 6) enabled machining centers, ProVis technology makes it possible for manufacturers to share a live display of their machine control with Makino technical support specialists for real-time troubleshooting and support. This remote diagnostic capability provides more efficient troubleshooting and faster problem resolution to minimize machine downtime at any time of day or night.

Learn more
ProVis Support

Spindle Rebuild

Don't settle for anything less than the factory OEM standards. Quickly bring your spindles back to factory-original performance with our unmatched, factory-certified spindles.

Learn More
Spindle Rebuild